Effective Date: 26 April 2026
At Mividas, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Return Eligibility Criteria To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also have the receipt or proof of purchase.
2. Return Timeframe You have 7 Days to initiate a return request from the date you received your item.
3. Damaged or Defective Products If you receive a damaged or defective item, please contact us immediately at mividas.shop@gmail.com with a clear unboxing video and photos of the product. We will arrange for an expedited replacement or a full refund at no extra cost to you. (Ye unboxing video wali line scammers se bachne ke liye bahut zaroori hai).
4. Non-Returnable Items Certain types of items cannot be returned for hygiene and safety reasons. These include:
Personal care and wellness items (e.g., massagers, intimate hygiene products).
Gift cards.
Items purchased during a clearance sale.
5. Exchange Options We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the exact same product, please send us an email at mividas.shop@gmail.com.
6. Return Shipping Costs If the return is due to a defective or incorrect product, we will cover the return shipping costs. However, if the return is due to a change of mind, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
7. Refund Process and Timing Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment (or via bank transfer/UPI for COD orders). You will receive the credit within 5-7 business days, depending on your bank's processing time.
Contact Us For any return-related queries, please reach out to us at: Email: mividas.shop@gmail.com